Distributor Audits
A distributor network is often the most critical link between the company and the marketplace. Inadequate controls, process deviations, or leakages at the distributor level can directly impact revenue recognition, market execution, inventory accuracy, and financial health.
Impacca Management & Consultancy Services supports organisations in strengthening control effectiveness and operational discipline across their distributor ecosystem.
Our Key Distributor Audit service offerings include:
Distributor Operations & Hygiene Audits
Ensuring process discipline, policy adherence, and strong operational controls.
Risk Areas covered in Operations Audit
- Unfair Trade Practices w.r.t schemes & discounts.
- Nonexistent Retail Outlets.
- Wrong Classification of retail channel impacting scheme payouts
- Wrong Geo coordinates physical vs captured in Retail Master
- Parallel Billing with different margins.
- Parallel Billing with margins manipulation.
- Non-Compliance with visibility norms/planogram
- Misutilization of visibility & Incentives for rate infiltration.
- Validation of Damage/Expiry claim at retail Level.
- Mismatch in inventory - DBMS & Physical.
Distributor ROI Audits
A detailed ROI statement that evaluates distributor profitability by accounting for sales revenue, logistics and delivery costs, office and operational expenses, and market credit extended.
Market Return / Take-Back Audits
Ensuring transparent and SOP-compliant damage and RTV processes.
We conduct independent checks to ensure damaged and return-to-vendor stock is handled transparently and in line with defined SOPs, while also supporting organisations with process implementation, structured audits, and monitoring of the final disposal of expired inventory.
Distributor (F&F) Audits
Batch-wise inventory verification with end-to-end monitoring of inventory returns to the CFA, helping ensure faster F&F settlement for distributors and adherence to commercial policies.
Physical Inventory Verification
Periodic stock verification, reconciliation, shrinkage assessment, ageing review, and validation of inventory hygiene and stock-movement discipline.
Pre-Appointment Distributor Assessments
Due-diligence evaluation of business capability, financial strength, process maturity, governance standards, and infrastructure readiness prior to appointment.
Distributor Infrastructure & Capability Audits
Assessment of operational capability, storage infrastructure, delivery reach, workforce capacity, and compliance standards in line with organisational expansion plans.
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